Terms and Conditions NS8 — A Complete Guide for Our Platform Users

By accessing, registering, or using any part of the NS8 platform — whether through the website, mobile app, or any other provided channel — you hereby acknowledge that you have read, understood, and agreed to be bound by all terms and conditions stated in this document.

These terms take effect from the date of your account registration or the date you first access the ns8 platform, whichever comes earlier. Acceptance of these terms is an absolute condition for using ns8 services. ns8 reserves the right to update or amend these terms at any time without prior notice, and it is your responsibility to review these terms periodically.

To be eligible to register and use the ns8 platform, you must meet all of the following eligibility requirements:

• Aged 18 years and above at the time of registration and throughout the period of platform use.
• Not residing in any jurisdiction that prohibits online gambling activities.
• Never had an account closed or banned by ns8 due to a previous breach of terms.
• Acting in a personal capacity and not on behalf of any company, agency, or third party.
• Having full legal capacity to enter into a binding agreement.

NS8 reserves the right to request proof of age at any time and may suspend an account pending age verification. If it is proven that an underage member has registered, the account will be closed immediately and any funds in the account will be forfeited.

Each user is only permitted to hold one (1) active account at ns8. Owning more than one account by the same individual — whether using a different name, email address, phone number, device, or IP address — constitutes a serious violation of these terms.

During registration, you are required to provide the following information accurately and completely:

• Full name as it appears on your official identity document.
• A valid date of birth.
• An active and accessible email address.
• A mobile phone number registered in your name.

NS8 conducts a thorough Know Your Customer (KYC) process. You may be required to submit a copy of your identity card, passport, or proof of address document during this process. Failure to complete KYC within the stipulated timeframe may result in the suspension of withdrawal capabilities.

NS8 supports a variety of payment methods suited for Malaysian users, including online bank transfers, digital wallets such as Touch 'n Go eWallet, GrabPay, and Boost, as well as other payment methods listed on the platform. All transactions are processed in Malaysian Ringgit (MYR).

Deposit Requirements:

• The minimum deposit amount is as stated on the platform's deposit page at the time of the transaction.
• Deposited funds must originate from a payment method registered in the member's own name.
• NS8 does not accept deposits from third parties under any circumstances.
• Successfully processed deposits cannot be cancelled by the member.

Withdrawal Requirements:

• Withdrawals may only be made to the same payment method used for the deposit, subject to anti-money laundering policy.
• Full identity verification (KYC) is mandatory before the first withdrawal request can be processed.
• NS8 processes withdrawals within the stipulated timeframe once all requirements have been met.
• NS8 reserves the right to hold withdrawals for security review or compliance purposes.

NS8 offers a variety of bonuses and promotions to members from time to time. All bonuses are subject to specific terms and conditions stated alongside each offer. The general conditions applicable to all NS8 bonuses are as follows:

• Each bonus has a wagering requirement that must be fulfilled before the bonus funds or winnings derived from bonus funds can be withdrawn.
• Only one welcome bonus is permitted per new member. Attempting to claim the welcome bonus more than once using different accounts constitutes fraud.
• NS8 reserves the right to cancel any related bonuses and winnings if there is evidence of promotion system abuse.
• Bonuses cannot be directly converted to cash without meeting the wagering requirements.
• NS8 reserves the right to modify, suspend, or terminate any promotion without prior notice.

All games available on the NS8 platform — including slots, live casino, fish shooting games, and sports betting — are subject to the respective game rules set by the relevant game providers. NS8 acts as the platform operator and not as the game provider in most cases.

The following applies to all games on NS8:

• Game results that have been officially recorded by the system are final and cannot be appealed unless there is evidence of a significant technical failure.
• In the event of a technical disruption during an active game, NS8 will attempt to restore the state to the last valid position. If restoration is not possible, the wager will be returned to the member.
• NS8 is not liable for any losses arising from disruptions to the user's internet service or device.
• The use of any unauthorized software, tools, or methods to gain an unfair advantage in games is strictly prohibited.

The following activities are strictly prohibited on the ns8 platform and may result in immediate account closure, forfeiture of account funds, and legal action where applicable:

• Registering more than one account or assisting others in registering multiple accounts.
• Using a false identity or fake documents during registration or the KYC process.
• Abusing the bonus or promotion system through bonus arbitrage methods (bonus abuse).
• Using bot software, automation, artificial intelligence, or third-party tools to play automatically.
• Engaging in any form of unlawful collusion between players in games involving more than one participant.
• Using the NS8 platform for money laundering or financing illegal activities.
• Threatening, harassing, or causing distress to NS8 staff or other members.
• Attempting to hack, breach, or disrupt the operations of NS8's systems.

Members may close their account at any time by contacting the NS8 customer support team and fulfilling all outstanding balance withdrawal requirements.

NS8 reserves the right to close, suspend, or restrict a member's account without prior notice under the following circumstances:

• Violation of any part of these Terms and Conditions.
• Suspected fraud, money laundering, or other illegal activities.
• Failure to complete the KYC process within the stipulated timeframe.
• Instructions from the relevant authorities.
• If a member has enrolled in a game exclusion program.

If an account is closed due to a breach of terms, NS8 reserves the right to forfeit any funds associated with fraudulent or abusive activity. Legitimate fund balances will be returned subject to the investigation conducted.

NS8 provides its platform and services on an "as is" and "as available" basis. NS8 makes no warranties, whether express or implied, regarding the continuous availability, accuracy, or adequacy of the platform.

To the extent permitted by applicable law, NS8 shall not be liable for:

• Any financial losses incurred while using the platform, including winnings that could not be processed due to technical failures beyond NS8's control.
• Indirect losses, consequential losses, or special damages arising from the use of or inability to use the platform.
• Loss of data or information stored in a user's account due to unforeseeable events.
• Actions or omissions by third parties, including payment service providers and game providers.

NS8 takes user privacy seriously. All personal information collected during registration and use of the platform is managed in compliance with the NS8 Privacy Policy, which forms an integral part of these terms.

In summary, NS8 collects and processes user data for the following purposes:

• Identity verification and KYC compliance.
• Processing of financial transactions.
• Improving user experience and personalizing content.
• Account and promotional communications (with your consent).
• Fraud detection and legal compliance.

NS8 does not sell or disclose members' personal data to third parties for marketing purposes without explicit consent. For more information, please refer to Privacy Policy us.

NS8 is committed to responsible gambling practices and provides a range of tools to help members maintain control over their gaming habits. Available tools include:

• Deposit Limit: Set daily, weekly, or monthly limits on your deposits.
• Loss Limit: Set the maximum amount you can lose within a specified period.
• Session Time Limit: Control how long you play in a single session.
• Self-Exclusion: Exclude yourself from the platform temporarily or permanently.
• Reality Check: Receive periodic reminders about the time you have spent playing.

If you or someone you know has a gambling-related problem, we encourage you to seek help. Please visit the Responsible Gambling us for more information and available support resources.

These Terms and Conditions are governed by and interpreted in accordance with the laws of the jurisdiction in which ns8 holds its operating licence. Should any dispute arise between a member and ns8 that cannot be resolved through amicable negotiation, the dispute shall be settled through arbitration in accordance with the established procedures.

Before escalating any dispute to a formal level, members are required to:

1. Contact the NS8 customer support team and describe the issue in detail.
2. Allowing NS8 a reasonable period — no less than 30 working days — to investigate and respond to complaints.
3. Cooperate fully with NS8 during any investigation by providing requested documents or information.

NS8 accepts both Malay and English as official languages of communication in all dispute-related matters. In the event of any discrepancy between a translated version of these terms and the original, the original version shall prevail.